WAIT! Before you hit send on that status update, I encourage you to carefully consider if it should be a blog…
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Why you should have a social media education program for your employees
“According to a recent Altimeter survey, 62% of companies report having no social media education programs in place.” source If you…
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All about hashtags
Recently, the local CBS affiliate WFMY News 2, interviewed me about what hashtags would be big this year. I pointed…
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How long is too long before a brand responds to your comment or question via social media?
How long is too long before a brand responds to your comment or question via social media? This is a…
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IS Social Media Useless?
I chuckle a bit when people say “Social Media is useless”. It reminds me of years ago, when someone told…
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Shooting Blanks : The Importance of Educating Your Brand Advocates
Not educating your brand advocates is like shooting blanks. You or your team can have the best of intent, but…
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