I LOVE stories like this. J.R. saw an opportunity to use a new medium to connect with customers and it payed off in spades . . . or is that cups of coffee?
“When J.R. Cohen, Operations Manager for CoffeeGroundz (@coffeegroundz) Cafe in Houston, Texas first heard about Twitter from one of his customers, he was puzzled but intrigued. Today, he credits Twitter with almost doubling his clientele and with opening his eyes to a whole new way to build Community.”
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